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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Images not exporting to PDF

PBI Pros, please help!   We have been using "Image by CloudScope" in our reports for sometime now. After a recent change, we can no longer export the images to PDF. The images are pulling into SQL ...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi Anonymous ,

    Please review the part "Limitations and considerations" in this official documentation and you will find the below limitation when work with the Export to PDF feature:

    • Power BI visuals that have been certified are supported. For more information on certified Power BI visuals, including how to get a Power BI visual certified, see Get a Power BI visual certified. Power BI visuals that haven't been certified aren't supported. In the PDF, they display with an error message.

    You can use Image Grid to replace the current image visual: Image by CloudScope. It is certified and can be displayed normally when export to PDF.

    Best Regards
    Community Support Team _ Rena Ruan
    If this post helps, then please consider Accept it as the solution to help the other members find it more.

collinq's avatar
collinq
Icon for Super User rankSuper User
5 years ago

Hi Anonymous ,

 

Images to export to PDF.  Sometimes there are minor issues with the cropping of the image, but as a rule, it works fine.  I would suggest that you contact the provider of that visual.  It may be something that they can easily help you with.

 

Other than that, you can use some of the other image visuals.

 

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!