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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

I have an issue when I do refreshing the data source that contains the images

I have a report that used 2 data sources, one of them is a folder(local network) that contains all the images (let's call it LocPic) and another one is a SQL server dataset.  I added the Locpic data...
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  • Anonymous's avatar
    Anonymous
    6 years ago

    I sent this issue to the Power BI support team, around 2 months ago. They did several tests trough the online meeting but it did not work. Today I could map the data source folder and refresh it by service.

    I believe they solved something in their end. But another suggestion is updating the service. ( I am using the oct2019, R2). My issue solved before the update!

Anonymous's avatar
Anonymous
Not applicable
6 years ago

I used one of the usernames and pass that we use for all of the Power BI reports but it doesn't work. then the admin gave me(my own username) the full permission on that Local folder but it is not working.

about this question "And did you set the Privacy level setting also to Public in the gateway?"  Yes.

the error message is  Invalid connection credential. 

The credentials provided for the Folder source are invalid.


 

nickyvv's avatar
nickyvv
Icon for Most Valuable Professional rankMost Valuable Professional
6 years ago
Quick follow-up, as you are using your username, did you add your domain (so domain\username)?
Access to this same folder does work in Desktop right?
  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Yes. I used the domain names.

    Yes. it works on the desktop.

    • v-lid-msft's avatar
      v-lid-msft
      Icon for Community Support rankCommunity Support
      6 years ago

      Hi Anonymous ,

       

      Could you please try to check if te LocPic can be accessed by the machine running the Gateway? Does the isuse also happened when try to add other data sources?


      Best regards,

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Could you please try to check if the LocPic can be accessed by the machine running the Gateway? Yes, it is a shared folder. we have access to it from that server.

        Does the issue also happen when trying to add other data sources? As I explained before, I have other SQL data source and they are work fine. The issue is jut for the folder data source.