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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

I have an issue when I do refreshing the data source that contains the images

I have a report that used 2 data sources, one of them is a folder(local network) that contains all the images (let's call it LocPic) and another one is a SQL server dataset.  I added the Locpic data...
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  • Anonymous's avatar
    Anonymous
    6 years ago

    I sent this issue to the Power BI support team, around 2 months ago. They did several tests trough the online meeting but it did not work. Today I could map the data source folder and refresh it by service.

    I believe they solved something in their end. But another suggestion is updating the service. ( I am using the oct2019, R2). My issue solved before the update!

nickyvv's avatar
nickyvv
Icon for Most Valuable Professional rankMost Valuable Professional
6 years ago

Hi Anonymous, 

can you confirm a few things:

- Where are you getting the (invalid credentials) error? When adding the entry to the gateway? Or at refreshing it in the service?

- If the error is not in the gateway entry is the connection succesfully added?

- Did you add a Folder source in the gateway? And did you also import a Folder in Power BI Desktop? If one of them is a file you should change them accordingly

 

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi,

Thank you for the response.

when I added Locpic data source as a folder source to the gateway I had this issue. Then I chose to skip test connection and it added, 

But I can not refresh it obviously.

And if I remove the checkmark for the Skip test connection I can not apply because of the same issue.

In the desktop version, I chose the privacy level for the folder public and everything is fine and I am able to refresh it.

The issue is with the gateway.

Thank you

  • nickyvv's avatar
    nickyvv
    Icon for Most Valuable Professional rankMost Valuable Professional
    6 years ago

    Anonymous thanks for clarifying.

    What credentials (username and password) are you using, as they are not working? Are you using your own account? And did you set the Privacy level setting also to Public in the gateway?

    What is the exact error message you see when clicking on Show details?

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      I used one of the usernames and pass that we use for all of the Power BI reports but it doesn't work. then the admin gave me(my own username) the full permission on that Local folder but it is not working.

      about this question "And did you set the Privacy level setting also to Public in the gateway?"  Yes.

      the error message is  Invalid connection credential. 

      The credentials provided for the Folder source are invalid.


       

      • nickyvv's avatar
        nickyvv
        Icon for Most Valuable Professional rankMost Valuable Professional
        6 years ago
        Quick follow-up, as you are using your username, did you add your domain (so domain\username)?
        Access to this same folder does work in Desktop right?