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Damiensize's avatar
Damiensize
Regular Visitor
11 months ago
Solved

I cannot open a Dataflow Gen 2

Hi,   I have no way to open a dataflow gen 2. It shows a blank page with the F of Fabric in the middle. Even the contextual menu when we click on the 3 points next to the dataflow item doen't loa...
Dataflow
  • Damiensize's avatar
    Damiensize
    11 months ago

    The problem resolved itself after a few hours.
    Big question mark.

     

    Thank you everyone.

Damiensize's avatar
Damiensize
Regular Visitor
11 months ago

I tested in incognito before creating that message.

It has the same behavior.

 

I cannot find a way to raise a support ticket.

Where can we do that?

I just see something with a side pane that ask for a support subscription ID after a few steps.

rohit1991's avatar
rohit1991
Super User
11 months ago

Hi Damiensize 

If the pane is asking for a Support subscription ID, it means self-service support isn’t enabled for your account. In this case only your tenant admin can open a ticket with Microsoft.

What to do

  • Ask your Microsoft 365 / Power BI (Fabric) admin to open a ticket:

    • Microsoft 365 Admin Center >> Support >> New service request, or

    • Power Platform Admin Center >> Help + support >> New support request (select Microsoft Fabric / Power BI).

  • Share with them: timestamp, Session/Activity ID (Help >> About), workspace URL/name, and item name (Dataflow Gen2).