Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

I can't edit credentials on PowerBI Web

I am trying to set up a scheduled refresh for a PowerBI data source (Web source, an Excel file in a sharepoint site), but I'm unable to edit credentials to do it.

 

Context: My account doesn't have access to the data source (sharepoint site), but I have access to an account that has this access. So I'm trying to edit credentials to use this account to have access to the data source. 
However, when I try to edit credentials (1st image), the Multi-Factor Authentication always redirect me to my personal account, no matter what e-mail I put in the authentication tab (2nd image). After authenticating, I get the error in the 3rd image.

 

 

 

 

 

 

 

Need Help

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Anonymous 

    Please closse the browser or try with a different broswer. It will not redirect to your personal email.

    Also clear cache/cookies before retrying.

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Thanks for your response. I tried in another broswer, and also in the anonymous navigation mode (so no cache and cookies would be present). No matter what I do, I'm redirected to my personal (corporate) account authentication. And the problem is that I need to configure the credential in my personal account since I'm the owner of the report.