Forum Discussion
Hyperlink to reports not working from within Word
Thanks for you're response.
I have a Pro License and have tested this with different users, some have a Pro Licence and some don't, both get the same issue.
The workspace is Premium.
If I place a link into word then I am directed as below:
This happens irrelevant of user type.
If the same link is copy and pasted into a browser than the user see's the report as intended. Also, if the link is pasted anywhere else or the word document is PDF'd, then it works as intended.
This only occurs when clicking a hyperlink within word.
Thanks,
Pete
I'm getting the same issue with PowerPoint as well.
We have been testing. This error only seems to occur if the user has a browser open and is logged in. If the user is logged out, with no broswer windows open then the links works (it prompts the user to log in but then goes to the correct report).
Therefore if the user clicks a second link then they are not directed correctly, likewise if the user already has a browser windo open then the link does not work correctly.
As previously stated this only seems to occur in Word and PowerPoint.
itchyeyeballsImpactful Individual
Video of the issue here - https://vimeo.com/318177816
Shows having to sign in every time a link is clicked and if the user is already logged into Power BI they dont get directed to the correct app.