Forum Discussion
Hyperlink to reports not working from within Word
Community Supporthi, Pete_Swansea
I have tested on my side, but not reproduce the issue.
First, For normal, if you want to share a private app to others, you and others both need the Pro license.
If you have purchased Premium and add your content to Premium, then when you share the content, the receiver could be free user.
https://docs.microsoft.com/en-us/power-bi/service-free-vs-pro
https://docs.microsoft.com/en-us/power-bi/service-premium
Second, If you open the Hyperlink, and the account of power bi service in the browser is not the user, it will take to the Power Bi Sign in page.
For example:
click the Hyperlink in word beforeclick the Hyperlink in word after
And also, I paste the link into a browser which the current account is not Shared by the browser.
It will be are taken to the Power Bi Sign in page too.
Best Regards,
Lin
Thanks for you're response.
I have a Pro License and have tested this with different users, some have a Pro Licence and some don't, both get the same issue.
The workspace is Premium.
If I place a link into word then I am directed as below:
This happens irrelevant of user type.
If the same link is copy and pasted into a browser than the user see's the report as intended. Also, if the link is pasted anywhere else or the word document is PDF'd, then it works as intended.
This only occurs when clicking a hyperlink within word.
Thanks,
Pete
I'm getting the same issue with PowerPoint as well.
We have been testing. This error only seems to occur if the user has a browser open and is logged in. If the user is logged out, with no broswer windows open then the links works (it prompts the user to log in but then goes to the correct report).
Therefore if the user clicks a second link then they are not directed correctly, likewise if the user already has a browser windo open then the link does not work correctly.
As previously stated this only seems to occur in Word and PowerPoint.
We still can't find a solution to this issue, is there any update?
Jaf017Advocate III
The users in my business are experiencing the same issue. Some have Pro licenses and some do not. The report is housed in a premium workspace and is shared with them.
If the link is navigated through any other means that Word or Powerpoint the users are directed to the report. If they follow a hyperlink from Word or Powerpoint they are directed to the sign in page.
Frustrating when we are creating user guides. Causes loss of trust in the service the business will be utilizing.
We continue to have this issue. The only work around we have found is to convert all Word documents to PDFs. It seems odd that we require 3rd party software to enable two Microsft products to communicate.
I would be interested to know if you ever find a solution.
