Forum Discussion

Pete_Swansea's avatar
Pete_Swansea
Frequent Visitor
7 years ago

Hyperlink to reports not working from within Word

I have an issue where I can't seem to link directly to a Power Bi report from a word document. If a member of staff clicks the hyperlink in word then they are taken to the Power Bi Sign in page (which after sign-in doesn't lead to the report).

If the link is copy and pasted into a browser, it works ok.

If the word document is PDF'd, the link works ok.
If the link is clicked within Excel (or teams or anywhere else), it works ok.

 

It is only when the link is clicked from within word that it doesn't seem to work.

 

Is there a reason why this may be, as we need to produced word documents with hyperlinks within them for staff.

Need Help

15 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    I was having the same issue and found a solution: appending "&noSignUpCheck=1" to the end of the URL fixed it for me. The hyperlink then took me directly to the report rather than to a sign in page.

    • itchyeyeballs's avatar
      itchyeyeballs
      Icon for Impactful Individual rankImpactful Individual
      6 years ago

      Thank you Anonymous  that will be a huge improvement for our users 🙂

       

      Does anyone know if there is a list of the system parameters that can be passed?

  • v-lili6-msft's avatar
    v-lili6-msft
    Icon for Community Support rankCommunity Support
    7 years ago

    hi, Pete_Swansea 

    I have tested on my side, but not reproduce the issue.

    First, For normal, if you want to share a private app to others,  you and others both need the Pro license.

    If you have purchased Premium and add your content to Premium, then when you share the content, the receiver could be free user.

    https://docs.microsoft.com/en-us/power-bi/service-free-vs-pro

    https://docs.microsoft.com/en-us/power-bi/service-premium

    Second, If you open the Hyperlink, and the account of power bi service in the browser is not the user, it will take to the Power Bi Sign in page.

    For example:

    click the Hyperlink in word beforeclick the Hyperlink in word after

    And also, I paste the link into a browser which the current account is not Shared by the browser.

    It will be  are taken to the Power Bi Sign in page too.

     

    Best Regards,

    Lin

     

     

     

    • Pete_Swansea's avatar
      Pete_Swansea
      Frequent Visitor
      7 years ago

      Thanks for you're response.

       

      I have a Pro License and have tested this with different users, some have a Pro Licence and some don't, both get the same issue.

      The workspace is Premium.

       

      If I place a link into word then I am directed as below:

       

       

      This happens irrelevant of user type.

       

      If the same link is copy and pasted into a browser than the user see's the report as intended. Also, if the link is pasted anywhere else or the word document is PDF'd, then it works as intended.

       

      This only occurs when clicking a hyperlink within word.

       

      Thanks,

      Pete

      • Pete_Swansea's avatar
        Pete_Swansea
        Frequent Visitor
        7 years ago

        I'm getting the same issue with PowerPoint as well.

    • Pete_Swansea's avatar
      Pete_Swansea
      Frequent Visitor
      7 years ago

      We still can't find a solution to this issue, is there any update?

      • Jaf017's avatar
        Jaf017
        Icon for Advocate III rankAdvocate III
        7 years ago

        The users in my business are experiencing the same issue. Some have Pro licenses and some do not. The report is housed in a premium workspace and is shared with them.

         

        If the link is navigated through any other means that Word or Powerpoint the users are directed to the report. If they follow a hyperlink from Word or Powerpoint they are directed to the sign in page. 

         

        Frustrating when we are creating user guides. Causes loss of trust in the service the business will be utilizing.

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Yes - I also have the same issue. Any solution yet?

    • PetHen's avatar
      PetHen
      Frequent Visitor
      6 years ago

      Hi,

       

      I have found that when I use the link provided by Power BI when I update the app, that link works from within Word etc, but I still cannot link to specific reports within the app from Word.

       

      Pete

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Based on my experience, this happens when you try to open the links from the word desktop app, if you open it in teams or in the browser it works well.