Forum Discussion
How to remove personal gateway from app.powerbi.com
I, I successfully uninstalled personal gateway from my server. But it is still visible on app.powerbi.com, with an error saying that gateway is unavailable. I can't refresh my datasources becau...
Greg_Deckler
Community Champion
Community ChampionI'm thinking you should send this one to support. In service, click smiley icon in upper right and attach screen shot of the gateway being unavailable and explain that you have uninstalled the personal gateway.
You could also try installing the personal gateway on another box and once it shows up, in theory you should be able to refresh your data sources.
JBeyers
Advocate IV
Advocate IVAs smoupre suggests, if you install the personal gateway somewhere else, PowerBI notices the change of hosts and is able to refresh the data sources. I did this yesterday and it succeeded.