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amoine's avatar
amoine
Frequent Visitor
11 years ago

How to remove personal gateway from app.powerbi.com

I,   I successfully uninstalled personal gateway from my server. But it is still visible on app.powerbi.com, with an error saying that gateway is unavailable. I can't refresh my datasources becau...
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JBeyers's avatar
JBeyers
Icon for Advocate IV rankAdvocate IV
11 years ago

As smoupre suggests, if you install the personal gateway somewhere else, PowerBI notices the change of hosts and is able to refresh the data sources. I did this yesterday and it succeeded.

XMonsterX's avatar
XMonsterX
Icon for Advocate II rankAdvocate II
9 years ago

JBeyer, no it doesn't. It should, but doesn't. I installled a personal gateway on my PC, then removed it completely. I've installed the Data Gateway on my Virtual Machine and successfully configured and added data source. I had access to the new gateway once for 10 seconds, now again it says that the personal is offline and I have no option to use the data gateway, as you can't select it. 

  • jmdh's avatar
    jmdh
    Icon for Advocate IV rankAdvocate IV
    9 years ago

    Sorry. There must be a misunderstanding. 

    If i store my data as Excel files on Onedrive pro or Sharepoint and access it in PowerBI desktop wvia Get Data > Web (and have gone through the hurdle of finding the correct uri for my files) and Publish to the Power BI service, then:

     

    On the PowerBI Service, after having edit the access to the sources (once) and Selected Schedule refresh etc then Scheduled Refresh works and refreshes the data every day for instance.

     

    (This is with a Pro licence) 

     

    I hope i did not misunderstand...

    • XMonsterX's avatar
      XMonsterX
      Icon for Advocate II rankAdvocate II
      9 years ago

      No offence man but you're replying to say you don't know.

      If you don't have a solution or it's not effecting you, why would you reply?

       

      I'm very aware of how to load data into Power BI. This thread has nothing to do with that. It has to do with the residual gateway that is affecting the new Data Gateway. And the new Gateway that IS setup is not accessable.