Forum Discussion
Resolver IIHow to manually uninstall On-premises data gateway (personal mode)
Hi saglamtimur
Find personal gateway in Control Panel=>Programs and Features , select personal gateway and right click , then Uninstall .
You will get an uninstall page, then follow the steps to uninstall. After uninstalling, restart the computer, and then go to Control Panel to search for personal gateway. If there is no result, the uninstallation is successful.
Best Regards
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi saglamtimur
Find personal gateway in Control Panel=>Programs and Features , select personal gateway and right click , then Uninstall .
You will get an uninstall page, then follow the steps to uninstall. After uninstalling, restart the computer, and then go to Control Panel to search for personal gateway. If there is no result, the uninstallation is successful.
Best Regards
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I have the same problem. I cannot open or run the program or uninstall it. When I click uninstall nothing happens.
I have downloaded the most recent install package and when I try to run that, nothing happens as well. Please help. I have gone into the task manager and ended the background process. I have gone into C:\Users\NAME\AppData\Local\Microsoft and deleted the On-premises data gateway (personal mode) folder and restarted and windows reinstalls in on boot.
Please help me get this fixed.