Forum Discussion

Cyrilbrd's avatar
Cyrilbrd
Icon for Helper IV rankHelper IV
6 years ago
Solved

How to delete a gateway connection that has failed?

Good day,

One of the Gateway was not configured correctly, despite several trials we have been unable to solve the issue.

How to delete this gateway?

We are unable to see any option to do so.

 

 

 

Need Help
  • v-gizhi-msft's avatar
    v-gizhi-msft
    6 years ago

    Hi,

     

    Please try to click the options here and remove the gateway:

    Hope this helps.

     

    Best Regards,

    Giotto Zhi

     

4 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Icon for Community Champion rankCommunity Champion
    6 years ago

    Go to upper right either ellipses or gear icon depending on ribbon in the Service. Click on Settings -> Manage Gateways or Manage Gateways depending on ribbon.

    • Cyrilbrd's avatar
      Cyrilbrd
      Icon for Helper IV rankHelper IV
      6 years ago

      Sorry,

      No ellipses or cog visible.

      Just a reminder about the absence of connection and an invitation to donwnload the latest version.

       

      • v-gizhi-msft's avatar
        v-gizhi-msft
        Icon for Community Support rankCommunity Support
        6 years ago

        Hi,

         

        Please try to click the options here and remove the gateway:

        Hope this helps.

         

        Best Regards,

        Giotto Zhi