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robarivas's avatar
robarivas
Post Patron
6 years ago
Solved

How to cancel refresh

Any ideas on how to cancel a refresh in the service? I'm not seeing it in the options below.

 

 

  • Hi there

    The only way to currently do this is to restart your On-Premise Gateway

13 Replies

  • Hi there

    The only way to currently do this is to restart your On-Premise Gateway
    • PhillipWeeks's avatar
      PhillipWeeks
      Frequent Visitor

      Considering how impractical this solution is I think it is not a real solution at all as you could also say reboot the computer and it has the same effect. There should be some method to stop unintended refreshes from proceeding without restarting the gateway!

      • rokidoki's avatar
        rokidoki
        New Member

        I fully agree. After publishing a report to a workspace I don't want it's dataset to start refreshing anyway, because I need to change a parameter to point to the correct database. As my update takes over an hour, I need to wait for this before I can update the parameter and manually refresh again for the correct DB connection.

  • We tricked a stuck refresh into dropping by doing a dataset takeover.  Give it a try.

    • filip_ai's avatar
      filip_ai
      Advocate I

      This was the only thing that worked for us.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Unsure what happened, I am assuming MS finally heard our cries for help, but there is now a cancel refresh button, I just found it:

     

    Nice going MS, took a few years, but you finally got there.

    Hope it helps someone.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Just to add another alternative solution to this...

     

    I had an API-initiated refresh hang for hours (normally it takes 1 minute). No idea why. All other refreshes were fine. I tried restarting the Gateway multiple times. Did nothing. Tried taking the Dataset over using another user. Nothing.

     

    Finally I republished that Dataset (via the PBIX) and that killed the hung refresh.

    • AndreyBear's avatar
      AndreyBear
      Advocate II

      (og response from 2021, now slightly outdated)


      The definitive way to cancel a stuck dataset refresh in Primium workspace was described here:
      Cancelling a Power BI Premium Dataset Refresh (elegantbi.com)

       

      I have tried all the solutions described above, and they do or do not work depending on the specifics of where the refresh process has gotten itself stuck. However, all of them are trying to force the refresh api to recognize a failure and exit the process.

      This solution works always. This is directly instructing the actual tabuar ssas engine running you pbi instance to drop a refresh process. Takes about 1 minute. 

      • Anonymous's avatar
        Anonymous
        Not applicable

        It looks like that solution is for Premium only. I'm on Pro.

         

        You're correct though, all of these other solutions only work some of the time depending on how the refresh got "stuck". I tried republishing again when that same Dataset got stuck again later and that time it didn't work.