Forum Discussion
How to add data ai agent into Published App?
Hi jaryszek ,
Thank you for confirming. Since the link is not working outside the App either, this confirms the issue is not related to the App configuration or republishing, but rather to the agent setup or tenant configuration. I recommend first verifying that the agent is fully published and not in draft, and that you are copying the latest URL directly after publishing. Next, ensure the workspace hosting the agent is accessible and properly assigned to the required capacity, and that there are no tenant level restrictions in the Admin Portal under Tenant Settings limiting AI, Copilot, or agent access to specific security groups. Even when testing as a Tenant Admin, feature level restrictions can still apply. Additionally, try opening the link in an InPrivate or Incognito browser session to rule out token or caching issues. If the problem continues, please share the exact error message shown when accessing the link, as that will help determine whether this is a permission scope issue, environment configuration problem, or a service limitation.
Hi jaryszek,
Based on what you've confirmed so far, the setup should function as expected if the agent is published, the navigation link in the App is set up correctly, and the App has been republished. Since those steps are complete, the issue is likely related to permission scope or tenant-level configuration affecting agent access from the App. To help identify the cause, could you let me know if the link works when opened outside the App, if the issue affects all users or just some, and if you're testing with a user who only has App access or direct workspace access? This will help determine if the problem is related to access or the environment.
Thank you.
Hello,
thanks.
1. Unfortunately, the link does not work outiside app also.
2. I am testing with the tenant admin user.
Best,
Jacek
Hi jaryszek ,
Thank you for confirming. Since the link is not working outside the App either, this confirms the issue is not related to the App configuration or republishing, but rather to the agent setup or tenant configuration. I recommend first verifying that the agent is fully published and not in draft, and that you are copying the latest URL directly after publishing. Next, ensure the workspace hosting the agent is accessible and properly assigned to the required capacity, and that there are no tenant level restrictions in the Admin Portal under Tenant Settings limiting AI, Copilot, or agent access to specific security groups. Even when testing as a Tenant Admin, feature level restrictions can still apply. Additionally, try opening the link in an InPrivate or Incognito browser session to rule out token or caching issues. If the problem continues, please share the exact error message shown when accessing the link, as that will help determine whether this is a permission scope issue, environment configuration problem, or a service limitation.thank you
Hi jaryszek ,
Glad the information helped.
I hope the above details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you