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DaveInNM's avatar
DaveInNM
Regular Visitor
4 years ago
Solved

How do I remove a 'ghost' gateway?

I'm still in the process of learning how gateways work and now I'm stuck.  I created an enterprise gateway on my on prem server and hooked it up to a dataset in the PowerBI service.  But when I reali...
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  • v-yalanwu-msft's avatar
    v-yalanwu-msft
    4 years ago

    Hi， DaveInNM ；

    I would suspect this is happening because when you take over a cloud dataset the previous credentials were linked to the user who owned the dataset.

    Check the datasource in Manage Gateway or you need to remap the dataset to it in gateway connection.

    Best Regards,
    Community Support Team_ Yalan Wu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-yalanwu-msft's avatar
v-yalanwu-msft
Community Support
4 years ago

Hi， DaveInNM ；

I would suspect this is happening because when you take over a cloud dataset the previous credentials were linked to the user who owned the dataset.

Check the datasource in Manage Gateway or you need to remap the dataset to it in gateway connection.

Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous's avatar
Anonymous
Not applicable
4 years ago

I have the same issue. I also don't have the option to remove the onprem Gateway