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anilkumarpoda's avatar
anilkumarpoda
Resolver I
3 years ago
Solved

How Do I Gain Access to Power BI Service without Authenticator?

I have reset my my mobile phone and lost access to Authenticator app. Now it keeps on asking for Authenticator code to login to Power BI service. How can I log in to power bi service without authenti...
  • anilkumarpoda's avatar
    3 years ago


    Unfortunately, there is nothing you can do, if you are admin and logged out of Microsoft Authenticator app. The only way it can be resolved is to contact Microsoft support. They will reset the authentication. I did contact Microsoft Support and the security team has reset the MFA. Now I have disabled Authenticator and enabled text verification ğŸ™‚