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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Hierarchy slicer erroring after today's update

Hi all,   I have several reports that use the hierarchy slicer, which were all working fine for months until today. When you try to filter at any node of the hierarchy slicer, all other visuals err...
General Comment
Need Help
  • jppp's avatar
    jppp
    8 years ago

    Hi Mardin,

     

    The current version should not be giving blank visuals and can be forced to be used by manual clearing the browser cache.

     

     

    -JP

kwu's avatar
kwu
Frequent Visitor
7 years ago

My hierarchy Slicer went blank today in IE11. It was working fine yesterday. I tried clearing my cache and it still doesn't work.

 

It's showing up in Chrome and Power BI desktop. Can anyone help? All users in my company are using IE.

  • jppp's avatar
    jppp
    Icon for Continued Contributor rankContinued Contributor
    7 years ago

    Hi kwu ,

     

    There is an issue with the HierarchySlicer and Internet Explorer and a fix is comming.

    Please use another browser (Chrome, Firefox or Edge) as a workaround.

     

    Thanks, Jan Pieter

    • kwu's avatar
      kwu
      Frequent Visitor
      6 years ago

      Hi jppp ,

       

      Same problem happens again today. The hierarchy slicer went blank in IE11 again. Any idea what happened? Will a fix be implemented soon? unfortunately, users in our company are using IE11 as the official browser here. Thanks.

       

       

      • G_R's avatar
        G_R
        Icon for Advocate I rankAdvocate I
        6 years ago

        I can also confirm on IE11 the Hierarchy slicer is blank again.  Thought this was fixed not that long ago.  Works fine on Chrome.