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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Hierarchy slicer erroring after today's update

Hi all,   I have several reports that use the hierarchy slicer, which were all working fine for months until today. When you try to filter at any node of the hierarchy slicer, all other visuals err...
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  • jppp's avatar
    jppp
    8 years ago

    Hi Mardin,

     

    The current version should not be giving blank visuals and can be forced to be used by manual clearing the browser cache.

     

     

    -JP

jppp's avatar
jppp
Icon for Continued Contributor rankContinued Contributor
8 years ago

Sorry for the late response, but there was a new release this week, but that still had some issues regarding ragged hierarchies.

After that the original version was put back to production and should now be available to everybody.

 

If you still experience query errors / blank visuals, please clear your browser cache and try again.

 

Thanks, Jan Pieter

Mardin's avatar
Mardin
Icon for Advocate IV rankAdvocate IV
8 years ago

Clearing the browser cache fortunately worked for us this time also. Gave us a real good scare :)

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Yes it worked for me too now..:smileyhappy: