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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Hierarchy slicer erroring after today's update

Hi all,   I have several reports that use the hierarchy slicer, which were all working fine for months until today. When you try to filter at any node of the hierarchy slicer, all other visuals err...
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  • jppp's avatar
    jppp
    8 years ago

    Hi Mardin,

     

    The current version should not be giving blank visuals and can be forced to be used by manual clearing the browser cache.

     

     

    -JP

jppp's avatar
jppp
Icon for Continued Contributor rankContinued Contributor
8 years ago

Hi Mardin,

 

The current version should not be giving blank visuals and can be forced to be used by manual clearing the browser cache.

 

 

-JP

Mardin's avatar
Mardin
Icon for Advocate IV rankAdvocate IV
8 years ago

jppp what ever happened in Power BI Online backstage last night or this morning, something went reeeally bad! The Hierarchy slicer is this time killing the entire report whenever the user select something in the report resulting in big black crosses on all visuals in the report.

 

Please have Microsoft roll back the update once again as soon as possible! This is starting to become a really big problem.

  • jppp's avatar
    jppp
    Icon for Continued Contributor rankContinued Contributor
    8 years ago

    Sorry for the late response, but there was a new release this week, but that still had some issues regarding ragged hierarchies.

    After that the original version was put back to production and should now be available to everybody.

     

    If you still experience query errors / blank visuals, please clear your browser cache and try again.

     

    Thanks, Jan Pieter

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

     

    jppp: 

    Hi,

    It has started working now.Thanks alot for your help.

    But i have some queries as if any change is made in custom visual it impacts all our dashboards.

    Could you please respond on below two points

     

    • what is the support provided by Microsoft for the custom visuals?
    • Also if we have liberty not to update patches for custom visuals – can we turn off auto update?
  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    jppp:

    It is not working on Power BI service i tried testing by republishing.but no luck.

  • Mardin's avatar
    Mardin
    Icon for Advocate IV rankAdvocate IV
    8 years ago

    Clearing the browser cache fortunately worked for us this time also. Gave us a real good scare :)

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Yes it worked for me too now..:smileyhappy:

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    hi jppp

     

    I am facing similar issue with the hierarchy slicer selection . Error is "Some thing went wrong while rendering the report"

     

    Issue Description : I have 3 Levels in Hierarchy slicer and the Hiearchy list is very long, for the quick search i kept the search from the ''More options" on the visual

     

    After that i am not able to select any node from the slicer. It throws error 

    And if i keep Empty leaves selection as 'ON' then only i am able to select any node in the slicer.

     

    But my requirement is to keep Empty leaves selection as 'OFF'. Please let me know when this is resolved

     

    This issue happens when there are empty nodes in the Hierarchy and we want to use search.

     

     

  • jppp's avatar
    jppp
    Icon for Continued Contributor rankContinued Contributor
    8 years ago

    Hi Anonymous,

     

    Thanks for reporting the issue. I will take a look what is causing this and report back to this thread.

     

    Thanks, JP

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Hi jppp

     

    Thank you for the response.  One thing i noticed while testing this issue is - in the format pane of the hierarchy slicer we have a option called 'Search' (Add search seletion to current selection) according to the release 1.2.0.

     

     

    Interesting thing to notice is when that option is available in the format pane, my slicer is working fine without any issue

    But some times that search option is not there in the format pane - though the PBIX file and Desktop version are same

     

     

     

    Thanks

    Sailee