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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Hierarchy slicer erroring after today's update

Hi all,   I have several reports that use the hierarchy slicer, which were all working fine for months until today. When you try to filter at any node of the hierarchy slicer, all other visuals err...
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Need Help
  • jppp's avatar
    jppp
    8 years ago

    Hi Mardin,

     

    The current version should not be giving blank visuals and can be forced to be used by manual clearing the browser cache.

     

     

    -JP

Anonymous's avatar
Anonymous
Not applicable
8 years ago

jppp I've tried deleting and re-adding the visual, and re-setting/clearing all selections. It doesn't matter which node I choose, it will always cause all other visuals to error out with "Cannoy display visual."

 

It works 100% as expected in the Desktop. It only works in PowerBI.com when I have the Empty Leaf Setting to ON, which will show all the Blanks at each level, but allows the filtering to work correctly. I also noticed the carrots/arrows are missing from certain root nodes. For example, the category with a 7 should have  > expander option pictured below. This is from Chrome.

 

Let me know what other details you need.

 

 

jppp's avatar
jppp
Icon for Continued Contributor rankContinued Contributor
8 years ago

Anonymousis it possible to share a desktop file with me as I cannot reproduce this behavior?

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    jppp - I sent you a message with a link to download the PBIX. Let me know if you have any issues accessing it.

     

    willnic - What are the settings of your report? When you click any node in the hierarchy slicer does it cause your visuals to error as well?

     

    I only have the issue in PowerBI.com and Power BI embedded. My report is a direct query report, but I do get errors on the imported version as well.

    • willnic's avatar
      willnic
      Icon for Advocate II rankAdvocate II
      8 years ago

      Anonymous I am live connected to a tabular model on PowerBI.com. If I don't have a hierarchy in the slicer (i.e. just one level) I can't click the slicer box whatsoever. If I do have a hieararchy in the slicer, the visuals throw an error when I click the top hierarchy, but visuals do work if I click the 2nd level hierarchy (more detailed hieararchy).

      • Anonymous's avatar
        Anonymous
        Not applicable
        8 years ago

        Interesting. Mine errors out the visuals no matter which node I click (in PowerBI.com). The Desktop version works without issues.

         

        We will have 6+ hierarchy levels, so it would be very cumbersome to add 6 drop down filters for each level of the hierarchy. Then we have a second hierarchy with 6+ levels as well.