Forum Discussion
Hierarchy in Power BI Service is broken
Super UserSometimes introducing new features breaks old features.
You can raise an issue at https://issues.powerbi.com . If you have a Pro license you can consider raising a Pro ticket at https://powerbi.microsoft.com/en-us/support/pro/
A product, especially one as large as PowerBI, from a company that is as big as Microsoft, should at the very least notify users of these changes/feature breaks with good time, instead of changing the service overnight, breaking many reports.
This is a bug (inconsistencies between desktop and service is not intentional, should I keep a list of everything that could change or break my report on publish?), that was introduced, and everytime it has been demonstrated to Microsoft that this is the case (please see my post on replicating this bug - X Axis continuous to categroical bug on publish - ... - Microsoft Power BI Community), Microsoft support has gone radio silent.
It has been a week now and still without recognition of this issue from Microsoft.
You can't introduce new features and simply be happy with leaving in broken features lbendlin, this is poor software design. Instead for properly versioned software you release as stable should be what it says on the tin - stable.
- lbendlin
Anonymous In my experience the most productive way to handle these kinds of situations is to raise a Pro ticket and refuse to let it be closed until it is resolved to your satisfaction.
Yes I'm going to have to go this route. It is a shame because many others have had this issue, and Microsoft has ignored them also.