Forum Discussion
Hierarchy Slicer not correctly functioning for some users
We have used the hierarchy slicer in a number of reports and these have worked fairly well. Recently i've had reports from some users, who upon clicking the drill down triangle, have not been seeing...
Hi Anonymous,
I believe you have done most of the troubleshooting. Here is some questions and tips.
1. What changes should it be?
2. The version of supported IE is 11. Could you please try to upgrade it? Reference: powerbi-service-browser-support.
Best Regards!
Dale
Thanks. I'm banking on this being the case. I've instructed someone from our IT team to attempt an upgrade to the users machine. It might take a few days before this is possible. Will let you know if this isn't the cause.