Forum Discussion

simr's avatar
simr
Frequent Visitor
5 years ago
Solved

Help with dataflow unable to refresh from gateway - trust relationship for SSL/TLS

Hi

 

I need some help as i have not been able to refresh dataflows connected to a gateway 

 

Im getting the below error: 

The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel

 

Ive tried following the instructions on the support page to install new certificates (Best i can as its not very clear what needs to be installed)

https://powerbi.microsoft.com/en-us/support/

 

Also followed the steps in the following thread but nothing seems to work!

https://community.powerbi.com/t5/Power-Query/SSL-Certificate-Issue-can-I-ignore-it/td-p/91646

Hoping that someone can assist


Thanks in advance

 

Richard

 

 

  • Anonymous's avatar
    Anonymous
    5 years ago

    I had to uninstall and reinstall the October release - old releases can be found here: - https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-monthly-updates

     

    Alternatively, the theory is that the application is performing certificate revocation checks now - so if the device that hosts the gateway is allowed to go outbound on port 80 it should be able to perform those checks.  

     

    Microsoft is due to release an updated November release that doesn't have the forced certificate revocation checking emailed - but it will eventually become mandatory.

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi simr 

     

    Is this following an update of the On-Premise Data Gateway to the November 2020 release by chance?

    • simr's avatar
      simr
      Frequent Visitor

      Hi Anonymous 

       

      Yes thats correct. Do you have a possible solution?

       

      Thanks


      Richard

  • Anonymous's avatar
    Anonymous
    Not applicable

    I had to uninstall and reinstall the October release - old releases can be found here: - https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-monthly-updates

     

    Alternatively, the theory is that the application is performing certificate revocation checks now - so if the device that hosts the gateway is allowed to go outbound on port 80 it should be able to perform those checks.  

     

    Microsoft is due to release an updated November release that doesn't have the forced certificate revocation checking emailed - but it will eventually become mandatory.

    • simr's avatar
      simr
      Frequent Visitor

      Thanks Anonymous though not exactly the response i was hoping for if you had to reinstall the October release still... Ill get my IT to check the port you mentioned. Thanks Richard