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storkhsu's avatar
storkhsu
Regular Visitor
4 years ago

Help with Dashboard Refresh

I have a Dashboard created with Dataflow and OData4 connections provided by Dynamics BC.  I created the reports and dashboard with Power BI Desktop and then published it to Power BI cloud.    I am...
Dataflow
storkhsu's avatar
storkhsu
Regular Visitor
4 years ago

I have all 23 dataflows refreshed as of today, the dashboard using these dataflows still does not show refreshed. 

 

I also configured from the dashboard to refresh as mention in this thread, got a new error below:

I need a solution. How should I resolve this? Again, the data source, and credential are tested correctly at configuration. But failed at the time of refresh. 

 

An error occurred while processing the data in the dataset.

Refresh failed:

Cooks Dashboards has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

Shared caller trying to read premium per user information.. The exception was raised by the IDataReader interface. Please review the error message and provider documentation for further information and corrective action.

Next refresh for Cooks Dashboards is scheduled for October 8, 2021 14:30 UTC.

 

 

Learn more >

 

 

Technical Information

 

 

Activity Id:

81b50c55-7b64-4d74-a909-60cbe9807c22

 

Request Id:

55389a3b-164d-44d9-bed3-40cfe05ca6f2

 

Cluster Name:

WABI-US-CENTRAL-A-PRIMARY-redirect.analysis.windows.net

 

Refresh Start Time:

October 7, 2021 14:31 UTC

 

Refresh End Time:

October 7, 2021 14:50 UTC