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sreenihari's avatar
sreenihari
New Member
8 months ago
Solved

Help to resolve MS fabric - forbidden error

We have an error related to Microsoft Fabric access When we try to log in to the Microsoft Fabric SaaS app https://app.fabric.microsoft.com/ using any of our organization email accounts, we encounter below Forbidden” error 

Unfortunately, I am unable to raise a Microsoft support ticket because tickets related to Power BI or Microsoft Fabric can only be created from within the Fabric app itself. As a result, we’re currently blocked from setting up the Microsoft Fabric workspace. Please note that , the dev team had previously provisioned a trial Microsoft Fabric instance for another project and later deleted it. 

Anyone has faced this kind of error before please help ?
 
Sreeni
 
 
  • sreenihari's avatar
    sreenihari
    8 months ago

    v-ssriganesh The issue was resolved.  The issue was related to a previously deleted resource which was causing this error as the trial Fabric setup was completely private at tenant level.  Once the trial expired we were getting above error. provisioning back some resources like private dns records and tweaking the settings resolved the issue. 

9 Replies

  • Guys, I saw a notice about this problem in the MS 365 Admin Center. I think a solution is on the way.

     

     

    For to view this notice:

    1 - Log in to the portal Admin Center MS 365.
    2 - Option "Integrity"
    3 - Service Heath
    4 - See the Service Status.

     

  • Hi sreenihari ,

    Confirm the issue (quick checks)

    Ask a Global Admin / Power BI Admin to check:

    1️⃣ Power BI Admin Portal

    Go to:
    👉 Microsoft 365 Admin Center
    👉 Power BI Admin Portal
    👉 Tenant settings

    Verify:

    • Microsoft Fabric = Enabled

    • Users can create Fabric items = Enabled

    2️⃣ Licensing check

    In Microsoft 365 Admin Center:

    • Ensure users have Power BI Pro / Premium Per User (PPU) assigned

    • Even trial users should show valid Power BI access. 

    Can you confirm the above checks and let me know if the error still exist. 


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    • hmz_solutions's avatar
      hmz_solutions
      New Member

      I can access the Office 365 admin page.
      However, when I click on the Power BI admin page, it freezes. I can't open the Power BI admin page.

       

       

  • This is a service outage: 

     

    Microsoft Fabric service status

     

    Microsoft is investigating. 

     

    If you found this helpful, consider giving some Kudos. If I answered your question or solved your problem, mark this post as the solution.

  • The “Forbidden” error when logging into Microsoft Fabric usually happens because your organization’s tenant or account isn’t properly enabled for Fabric. The most common fixes are: ensuring the right Microsoft Entra (Azure AD) account is used, checking if your tenant admin has disabled Fabric, and re‑provisioning Fabric access if a trial was previously deleted

  • Same issue here, i think its global maybe

    i'm from brazil

  • v-ssriganesh's avatar
    v-ssriganesh
    Icon for Community Support rankCommunity Support

    Hi sreenihari,

    Thank you for posting your query in the Microsoft Fabric Community Forum, and thanks to tayloramy, hmz_solutions & grazitti_sapna for sharing valuable insights.

     

    Could you please confirm if your query has been resolved by the provided solutions? This would be helpful for other members who may encounter similar issues.

     

    Thank you for being part of the Microsoft Fabric Community.

     

    • sreenihari's avatar
      sreenihari
      New Member

      v-ssriganesh The issue was resolved.  The issue was related to a previously deleted resource which was causing this error as the trial Fabric setup was completely private at tenant level.  Once the trial expired we were getting above error. provisioning back some resources like private dns records and tweaking the settings resolved the issue.