Forum Discussion
Help Needed – Importing Usage Metrics Semantic Model into Power BI Desktop
Hi PrakashPalle ,
If you're still encountering the issue, we recommend raising a support ticket as suggested by Ibendlin. The Microsoft support team will reach out to assist you further.
Thank You.
Hi V-yubandi-msft ,
I’ve already followed the recommended steps, but I’m encountering a 401 error and unable to proceed further. This issue is currently a blocker for me.
I also tried deleting all existing usage metrics reports to start fresh. However, when I attempt to recreate the report, it still shows the last refresh date corresponding to when my colleague left the organization, which suggests the old semantic model is still being referenced or cached.
Could you please assist in resolving this issue or help reset the usage metrics model completely?
Since you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
and have Microsoft delete it for you.
Hi lbendlin , Could you please advise how Microsoft can help delete the semantic model from my workspace? Also, how does my organization authorize Microsoft to perform this action?
did you submit the ticket?