Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
CmdrKeene
Helper IV
Helper IV

Help Managing Gateways

I have a gateway cluster with 3 devices, but one no longer exists. Unfortunately it was the primary. What steps do I need to take to turn Gateway2 into the primary?

 

CmdrKeene_0-1680808833075.png

 


CmdrKeene
3 REPLIES 3
bcdobbs
Community Champion
Community Champion

I've done similar recently and found it far more difficult than it should be.

 

I had to uninstall the gateway on the server I wanted to be primary then reinstall it and select "take over" as option. You do however need the gateway key you created when first setting up.



Ben Dobbs

LinkedIn | Twitter | Blog

Did I answer your question? Mark my post as a solution! This will help others on the forum!
Appreciate your Kudos!!

I could swear we originally did this (used "take over" when we added those two new machines) very recently. But maybe we used some other option.

 

I admin PowerBI service but can't touch the VM's the gateways run on myself.  That top entry (the one I want to remove) is when I used to run the gateway on my workstation.

 

I'm going to ask our ops guys to try what you suggest (uninstall it from GatewayB, then set it up again and choose to take over the gateway that's currently primary). I'll report back how it goes.


CmdrKeene
bcdobbs
Community Champion
Community Champion

I think I followed guidance from:

 

https://community.powerbi.com/t5/Power-Query/On-Prem-Gateway-Cluster-Change-Primary/td-p/491943



Ben Dobbs

LinkedIn | Twitter | Blog

Did I answer your question? Mark my post as a solution! This will help others on the forum!
Appreciate your Kudos!!

Helpful resources

Announcements
November Power BI Update Carousel

Power BI Monthly Update - November 2025

Check out the November 2025 Power BI update to learn about new features.

Fabric Data Days Carousel

Fabric Data Days

Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Solution Authors