Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get Fabric Certified for FREE during Fabric Data Days. Don't miss your chance! Request now

Reply
jaehchang
Frequent Visitor

Help Getting the Premium Capacity Metrics App

For the last few days, I have not been able to install the "Premiun Capacity Metrics App" and I've heard the same from many people. All the other apps from AppSource is fine, but this one gets stuck on a message "Please hold on while we load a few things...."
Does anyone know which support team owns this app? Who can I contact in order to address this issue other than just waiting around? Thank you.

2 REPLIES 2
jaehchang
Frequent Visitor

Looks like it's been fixed! I was able to download finally. Would still like to know who to contact in case there's an issue....

Anonymous
Not applicable

HI @jaehchang,

AFAIK, this is a connect app design from the Microsoft team, I check the support page but not found the support contact.  I'd like to suggest you open a ticket to get further support if this scenario appears again. (it is free for pro and above licenses)

submit a support ticketsubmit a support ticket

Regards,

Xiaoxin Sheng

Helpful resources

Announcements
November Power BI Update Carousel

Power BI Monthly Update - November 2025

Check out the November 2025 Power BI update to learn about new features.

Fabric Data Days Carousel

Fabric Data Days

Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Kudoed Authors