Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Helper I
Helper I

Heat Map not loading in Power BI Web Services

Hi All,


I have problem with the Heat Map (which i installed from Marketplace/Store). Data is not getting loaded in Power BI Web services. It displays in Power Bi Desktop, but in service. Once I click on edit report in service, it display the data and once I click Reading Mode it is asking to save. After saving the report data is diplayed. If i refresh the page, it goes off. Please help me with this issue.


Screenshot1 : Data is showing in Power BI Desktop

Screenshot2 : Data is  not showing in Power BI service

Screenshot3 : Data is showing in Power BI service, once we click edit report

Screenshot4 : Once switching back to Read mode, its asking to save

If I open the service again or refresh data goes off



Community Support
Community Support

Hi @Chinoos  ,


Does that make sense? If so, kindly mark my answer as a solution to help others having the similar issue and close the case. If not, let me know and I'll try to help you further.


Best regards


Community Support
Community Support

Hi @Chinoos ,


Based on my test opening the Heat map visual in Power BI Service using Google Chrome, it works well. You may use other browsers, and try it again.






Best Regards,



If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.


Helpful resources

Europe Fabric Conference

Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

Power BI Carousel June 2024

Power BI Monthly Update - June 2024

Check out the June 2024 Power BI update to learn about new features.


Fabric Community Update - June 2024

Get the latest Fabric updates from Build 2024, key Skills Challenge voucher deadlines, top blogs, forum posts, and product ideas.

Top Solution Authors