Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Join us for an expert-led overview of the tools and concepts you'll need to become a Certified Power BI Data Analyst and pass exam PL-300. Register now.

Reply
MichaelDoig
Advocate I
Advocate I

Heat Map not functioning on powerbi.com

Hi all,

Several days ago every one of our heat maps stopped functioning within powerbi.com. It should be noted that it appears to be perfectly fine within Power BI Desktop. 

The Map viz we're using is the standard Map and it should be further noted has been working fine for months. 

MichaelDoig_0-1602099452645.png

Below is the expected result and how it appears within Power BI Desktop and how it used to look on powerbi.com:

desktop.PNG

This is how it looks on powerbi.com now: 

powerbi.PNG

We're using Post Code (Zip Code) as the Location. 

We've tried re-publishing the report to no effect. 

Does anyone have any suggestions what to try and why it may have suddenly stopped functioning in the last week or so?

Thank you.

1 ACCEPTED SOLUTION
MichaelDoig
Advocate I
Advocate I

As a follow up, we started playing with ArcGIS mapping instead. Whilst this mapping tool is feature rich, I feel the heat mapping is somewhat limited. A rigid colour pallette certainly doesn't work for us. Nor the ability for end users to be able to customise the map via that yellow settings button in the top left of the viz. 

 

Long story short, as we pondered as a team what to do, we found that the standard map heat mapping suddenly started working again on powerbi.com today. 

 

We've done nothing, it was simply not working for about a week and suddenly started working again. Mark this one as a complete :shrug: 

View solution in original post

1 REPLY 1
MichaelDoig
Advocate I
Advocate I

As a follow up, we started playing with ArcGIS mapping instead. Whilst this mapping tool is feature rich, I feel the heat mapping is somewhat limited. A rigid colour pallette certainly doesn't work for us. Nor the ability for end users to be able to customise the map via that yellow settings button in the top left of the viz. 

 

Long story short, as we pondered as a team what to do, we found that the standard map heat mapping suddenly started working again on powerbi.com today. 

 

We've done nothing, it was simply not working for about a week and suddenly started working again. Mark this one as a complete :shrug: 

Helpful resources

Announcements
Join our Fabric User Panel

Join our Fabric User Panel

This is your chance to engage directly with the engineering team behind Fabric and Power BI. Share your experiences and shape the future.

June 2025 Power BI Update Carousel

Power BI Monthly Update - June 2025

Check out the June 2025 Power BI update to learn about new features.

June 2025 community update carousel

Fabric Community Update - June 2025

Find out what's new and trending in the Fabric community.