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barcafan's avatar
barcafan
Regular Visitor
3 years ago
Solved

Header Design Different for Other Users

Hello, I've noticed that the header design is not consistent for our users, on Power BI Service. Especially when viewing our app in the web browser.   Some of our users including myself see this: ...
Need Help
Anonymous's avatar
Anonymous
Not applicable
3 years ago

Hi barcafan ,

 

Did the organization administrator customize the branding?

Follow these steps to return the look of Power BI to the default settings:

  1. Sign in to the Power BI service as a Power BI administrator.
  2. From the navigation bar, select Settings > Admin portal > Custom branding.
  3. Select Remove custom branding, then select Publish to go back to the Power BI default look.

Please refer to the following documents for more information.

Announcing custom branding for your organization | Microsoft Power BI Blog | Microsoft Power BI

Add custom branding to the Power BI service - Power BI | Microsoft Learn

 

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

  • barcafan's avatar
    barcafan
    Regular Visitor
    3 years ago

    Thanks for responding Neeko. I don't have Power BI administrator rights, so I've asked someone in my team to try and see if they can see the settings you described.

     

    Will update once I have more information.

     

    Thank you!

    • Anonymous's avatar
      Anonymous
      Not applicable
      3 years ago

      Hi barcafan ,

       

      Has your problem been solved? If the problem has been solved you can mark the reply for the standard answer to help the other members find it more quickly. If not, please point it out. Thanks in advance.

       

      Best Regards,

      Neeko Tang

      If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly.