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Have a Pro Subscription But Sign In Points to Free Subscription
I have a Pro subscription but I'm always ask to upgrade to Pro.
When I sign in, my Desktop and power bi.com see the free subscription, not the Pro.
Any ideas?
Found the issue.
Credit Card expired used for the Pro licence
All other Subscription use a different Credit Card.
7 Replies
- Hi there
I would ask your Office 365 Admin to make sure that you only have a license for Power BI Pro and NOT Power BI Free We did that today, but I'm still a "Free user" on powerbi.com.
- Hi there
Have you tried to sign out of all Office 365 services and back in again?I now have a case open with the Office 365 team.
We found my subscription to Power BI (free) cannot stay off.
When we turn off Power BI (free) in 365, Power BI (free) will turn back on automatically.
On the support call, Microsoft saw this happening.
I have no solution at this time.
