HUGE problem when publishing a report

MP_123kcantorgooranga1doug3d Long/Short. I submitted ticket with issues and these threads. Microsoft response in under 15 minutes, they are aware of the issue. It's a high priority to fix, and are working on resolution.

Anonymous I am impressed by the speed at which you received a response. I have yet to hear back from them.

I did too and proper service came back on Tuesday.

Thanks for the quick response, Microsoft.

thanks!

kcantor What type of ticket did you open? Since the only way to see the Power BI admin settings in our tenant is to be an O365 admin - I got IT to grant me the perm, so I have access to create O365 Service tickets - which I believe are the paid (premier support level) or something to that effect. Usually response time is really good with those, but the speed this response was impressive.

i opened on the Microsoft IT service portal

Inc1864017

Unfortunately, our IT team is not that sharing or quick. I have submitted a basic ticket while waiting for our admin team to submit something more substantial.

Glad they are aware, perhaps it will be resolved soon.

I do wish there was another option for pro users but until our IT team gets with the program, we do what we can.

I had the exact same issue the other day, it started happening after I went to print from the uploaded report using the online service. I was selecting print options and it kept saying loading so I hit print anyway and then nothing happened. From that point forward the report wouldn't reupload from PowerBi desktop nor would the existing online version refresh (kept throwing an error).

After an hour of trying I went and tried to print it again using the online report and this time it printed. From this point the desktop version started uploading the report again no problem and began refreshing without issue as well.

Bizarre, as I would imagine the print command is a browser based function, but perhaps it was something to do with the options I was selecting; simplify page and remove headers etc. Perhaps these execute a command to the PowerBi service to render print options.

Interested to see if anyone else had printed just prior to getting any of these issues?

On our end, this seems to be working again. Hopefully everyone will start seeing this corrected.

i don't think the problem is solved...

when i click on publish it still loading for hours.

can someone confirm that it was solved?

 thanks

loading for mor that one hour and then said im not signing in...

can someone please help?

this is a critical problem