Forum Discussion
HTML VizCreator Cert
- 9 months ago
Hi Tiyani
This issue happens because HTML VizCreator Cert is a certified custom visual, but still requires proper tenant or visual licensing setup - Premium capacity alone doesn’t cover it.
Try below steps to fix it:
-
Open the Admin Portal >> Tenant settings >> Custom visuals.
-
Make sure “Allow visuals from AppSource” and “HTML VizCreator” are enabled.
-
Re-import the certified version of the visual directly from AppSource (not from file).
-
Re-publish your report to the Service.
-
Hi Tiyani
This issue happens because HTML VizCreator Cert is a certified custom visual, but still requires proper tenant or visual licensing setup - Premium capacity alone doesn’t cover it.
Try below steps to fix it:
-
Open the Admin Portal >> Tenant settings >> Custom visuals.
-
Make sure “Allow visuals from AppSource” and “HTML VizCreator” are enabled.
-
Re-import the certified version of the visual directly from AppSource (not from file).
-
Re-publish your report to the Service.