Guest User access to Workspace

[nickwild]

I am using a trial Fabric account and I want to allow guest users (who have been given pro licenses) to access a workspace to see reports.

1. I have invited them to be guestusers through azureid and they have received a link to an "app" page which is empty
2. They have been given pro licenses

3. They have been invited to the workspace

When they try to log on to app.powerbi.com and they enter their "normal" email address (rather than the external address created by azuread) of the guest it tries to sign them up for fabric rather than going to the app.powerbi.com page

EDIT: also they do not receive an email inviting them to the workspace

[v-kathullac]

Hi @nickwild  ,

As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.

Regards,

Chaithanya.

[nickwild]

Many thanks for this @v-kathullac  and apologies for the delay but we are on Easter vacation in the uk. 

I had not published the app only shared the workspace. 

many thanks for your advice

Nick

[v-kathullac · Accepted solution]

Hi @nickwild,

Thank you for reaching out to Microsoft Fabric Community Forum.

Below are the few debug steps to solve your issue please try and let us know if you need any assistance.

• Guest users must switch to your tenant in Power BI to access shared content

• Use a direct link with your tenant ID to avoid redirection issues

• Ensure the Power BI App is published and not just the workspace shared

• Add at least one report to the app before publishing

• Share the app with the guest users explicitly during publishing

• Guests should log in using the account invited to Azure AD

• External collaboration must be enabled in Azure AD settings

• Guest users might see usernames like name_domain#EXT#@yourtenant.onmicrosoft.com

• A Pro license is required unless the workspace uses Premium or Fabric trial capacity

• Trial Fabric license acts as Premium and allows sharing without Pro for guests

• If workspace isn't published as an app, the guest will see an empty page

• Check if the guest has accepted the invitation and appears in Azure AD

• Provide a direct app link like https://app.powerbi.com/groups/me/apps?tenant=<TenantID>

• If still not working, have the guest try an incognito window or clear browser cache

Regards,

Chaithanya.

[bhanu_gautam]

@nickwild , Power BI service needs work email to access

[nickwild]

Thanks, but what do you mean by "work email"? The guest email address is (for example) test@test.com and  not the test_test.com#EXT#@domain.onmicrosoft.com generatd by azure.

When the guest user does go through the procedure to create a fabric account it creates a tenant on their domain (e.g. test)