Forum Discussion

MainlineData's avatar
MainlineData
Helper I
2 years ago
Solved

Gridlines appearing when turned off

Seems this is a new visual glitch that has started occuring in Service.   On all of my charts, I turn the gridlines off. Within desktop, the chart displays correctly = no gridlines.   However, in...
Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi  all,

     

    The PG team has added the repair item - expected fix in the next  month. 

    For now, you may try set transparency to 100% as a workaround.

     

    Best regards.
    Community Support Team_Caitlyn

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi MainlineData ,

Double-check the gridline settings for each visual in your report within Power BI Desktop. Ensure that for each visual, the gridlines are explicitly turned off. This can be done by selecting a visual, navigating to the Format pane, expanding the X axis or Y axis options (depending on the visual), and ensuring the Gridlines setting is toggled off.

 

Try clearing your browser cache or try a different browser.After confirming that all visuals have the gridlines turned off, save your changes and republish the report to the Power BI Service. Sometimes, a fresh publish can help resolve discrepancies between Desktop and Service.

 

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

AndrewLGoldman's avatar
AndrewLGoldman
Advocate I
2 years ago

This is happening to me too - I have well over 40 PBI dashboards published to the Service and I always explictly turn off all gridlines in my bar chart visuals of all dashboards that may have been published from old PBI Desktop versions but just haven't had any recent updates, and now they're appearing on every single bar chart even though they're turned off in the PBI Desktop version

 

To update every report would be an extremely time consuming and lengthy procedure, and in my local versions I can confirm gridlines are turned off and aren't showing, but on the Service gridlines are showing:

 

 

 

This seems to be a new bug introduced by an update to the PBI Service

 

 

  • lbendlin's avatar
    lbendlin
    Super User
    2 years ago

    Can you pin it down to a particular date?  There was a service update on saturday but a long pause before that.

     

     

    • AndrewLGoldman's avatar
      AndrewLGoldman
      Advocate I
      2 years ago

      Unfortunately I only just noticed it today (Monday 6/17), but OP mentioned encountering this on Friday (6/14) - I'm positive this wasn't happening in May, so it must've been at one the 2 earlier June releases or the end of May release - possibly with the PBIR update with PBI desktop?  I have no basis to suggest that though - just that the PBI Desktop June release recently came out, so would guess would be sometime surrounding then