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MainlineData's avatar
MainlineData
Icon for Helper I rankHelper I
2 years ago
Solved

Gridlines appearing when turned off

Seems this is a new visual glitch that has started occuring in Service.

 

On all of my charts, I turn the gridlines off. Within desktop, the chart displays correctly = no gridlines.

 

However, in service, the charts all have gridlines again (even after checking in edit mode which shows they are turned off).

 

Anyone else seen this behaviour?

Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi  all,

     

    The PG team has added the repair item - expected fix in the next  month. 

    For now, you may try set transparency to 100% as a workaround.

     

    Best regards.
    Community Support Team_Caitlyn

9 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi  all,

     

    The PG team has added the repair item - expected fix in the next  month. 

    For now, you may try set transparency to 100% as a workaround.

     

    Best regards.
    Community Support Team_Caitlyn

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi MainlineData ,

    Double-check the gridline settings for each visual in your report within Power BI Desktop. Ensure that for each visual, the gridlines are explicitly turned off. This can be done by selecting a visual, navigating to the Format pane, expanding the X axis or Y axis options (depending on the visual), and ensuring the Gridlines setting is toggled off.

     

    Try clearing your browser cache or try a different browser.After confirming that all visuals have the gridlines turned off, save your changes and republish the report to the Power BI Service. Sometimes, a fresh publish can help resolve discrepancies between Desktop and Service.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

    • AndrewLGoldman's avatar
      AndrewLGoldman
      Icon for Advocate I rankAdvocate I
      2 years ago

      This is happening to me too - I have well over 40 PBI dashboards published to the Service and I always explictly turn off all gridlines in my bar chart visuals of all dashboards that may have been published from old PBI Desktop versions but just haven't had any recent updates, and now they're appearing on every single bar chart even though they're turned off in the PBI Desktop version

       

      To update every report would be an extremely time consuming and lengthy procedure, and in my local versions I can confirm gridlines are turned off and aren't showing, but on the Service gridlines are showing:

       

       

       

      This seems to be a new bug introduced by an update to the PBI Service

       

       

      • lbendlin's avatar
        lbendlin
        Icon for Super User rankSuper User
        2 years ago

        Can you pin it down to a particular date?  There was a service update on saturday but a long pause before that.

         

         

  • F2THEB's avatar
    F2THEB
    Frequent Visitor
    2 years ago

    Same here. Gridlines all turned off. Fine in desktop, shown in browser after publishing. 

    Every time power bi gets updated something sees to regress. 


    EDIT: I managed to "fix" the problem. This is so dumb, but what worked for me is turning the gridlines ON, then set the line width to 0. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi all,

    Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Keinan's avatar
      Keinan
      Regular Visitor
      2 years ago

      Hi All,

       

      Chiming in to say I'm having the exact same issue. No gridlines selected in the pbix file but when published, gridlines show (bar graphs). Hope a fix is coming to the Service quickly as it's important to have the Service reflect what we publish.