Forum Discussion

ctowery's avatar
ctowery
Helper I
6 years ago
Solved

Gray Bar Full Screen Mode

When viewing a report full screen there is a light gray bar at the bottom of the screen that cuts off part of the report. This is in Chrome. It does not happen viewing any other page in full scre...
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  • v-xuding-msft's avatar
    v-xuding-msft
    6 years ago

    Hi guys,

    I get the latest message:

    Fix should hit prod by the 12/23/2019.

     

    However, when I just tested, the issue was fixed. Can you please confirm if reports work fine in full screen mode? 

     

    Best Regards,

    Xue Ding

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-xuding-msft's avatar
v-xuding-msft
Community Support
6 years ago

Hi guys,

Engineers are still working on a fix and will provide ETA once the fix is fully tested.  After testing, I find that reports are getting affected in New Look. And they work fine while viewing with Old Look. You could turn off the New Look to have a try.

 

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

clareeasdown's avatar
clareeasdown
Frequent Visitor
6 years ago

We have tested switching to the original view and still have the gray bar at the bottom in full screen mode.

  • ctowery's avatar
    ctowery
    Helper I
    6 years ago

    Can you include screen shots clareeasdown ?

    I still have the gray bar in classic view as well. However, it no longer obstructs my report visuals. The downside to this view is that it simply takes up real estate of the full screen. It's been like this as far as I can remember.

    If your's is covering your report visuals you may still have new view enabled.