Forum Discussion

ctowery's avatar
ctowery
Helper I
6 years ago
Solved

Gray Bar Full Screen Mode

When viewing a report full screen there is a light gray bar at the bottom of the screen that cuts off part of the report. This is in Chrome. It does not happen viewing any other page in full scre...
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  • v-xuding-msft's avatar
    v-xuding-msft
    6 years ago

    Hi guys,

    I get the latest message:

    Fix should hit prod by the 12/23/2019.

     

    However, when I just tested, the issue was fixed. Can you please confirm if reports work fine in full screen mode? 

     

    Best Regards,

    Xue Ding

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

ctowery's avatar
ctowery
Helper I
6 years ago

v-xuding-msft we have tested (and also confirmed with clareeasdown ) that the gray bar appears when the filters pane is minimized. This allows maximum screen view for the report itself however there is indeed a bug where the gray bar over laps the report. When the filters pane is extended, the report aspect is smaller thus the gray bar is no longer a factor. This is absolutely NOT a solution though.

Minimizing the filters pane is 100% essential when either you don't want end users to have filter abilities AND/OR you need maximum usage of screen real estate.

My conclusion is that the gray bar in full screen with filter minimized is absolutely a bug and needs to be resolved before the new view mode is functional/usable.

 

What are our next steps to get this resolved?

Anonymous's avatar
Anonymous
Not applicable
6 years ago

We are using ?chromeless=true and have the same issue. The grey bar overlaps the report. 

But with ?chromeless=true we have an additional problem: The grey bar is empty - there isn't the possibility to choose the report page you want to look at.

  • v-xuding-msft's avatar
    v-xuding-msft
    Community Support
    6 years ago

    Hi Anonymous Arnault_ ,

    I also reproduce the issue while adding ?chromeless=true.  I'll post here once there is any new message.

     

    Best Regards,

    Xue Ding

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • arthurric's avatar
      arthurric
      Frequent Visitor
      6 years ago

      Any news regarding this issue?

      • v-xuding-msft's avatar
        v-xuding-msft
        Community Support
        6 years ago

        Hi guys,

        Engineers are still working on a fix and will provide ETA once the fix is fully tested.  After testing, I find that reports are getting affected in New Look. And they work fine while viewing with Old Look. You could turn off the New Look to have a try.

         

        Best Regards,

        Xue Ding

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Arnault_'s avatar
    Arnault_
    Resolver III
    6 years ago

    Same issue for me.