Forum Discussion

ctowery's avatar
ctowery
Helper I
6 years ago
Solved

Gray Bar Full Screen Mode

When viewing a report full screen there is a light gray bar at the bottom of the screen that cuts off part of the report. This is in Chrome. It does not happen viewing any other page in full scre...
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  • v-xuding-msft's avatar
    v-xuding-msft
    6 years ago

    Hi guys,

    I get the latest message:

    Fix should hit prod by the 12/23/2019.

     

    However, when I just tested, the issue was fixed. Can you please confirm if reports work fine in full screen mode? 

     

    Best Regards,

    Xue Ding

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-xuding-msft's avatar
v-xuding-msft
Community Support
6 years ago

Hi ctowery ,

I installed the version that you used and followed the steps that you mentioned. They still worked fine with IE 11, Edge and Chrome. Please try to check the report in other machines. If it doesn't work and you can't attach a dummy file, please try to create a support ticket to get a dedicated support. This way is safe and quick. 

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.

ctowery's avatar
ctowery
Helper I
6 years ago

Please test again and make sure the filters panel is hidden. Doing this will result in the gray bar covering the visuals.

This is truly an issue and needs to be resolved asap or the new view isn't usable.