Forum Discussion
Gray Bar Full Screen Mode
Hi guys,
I get the latest message:
Fix should hit prod by the 12/23/2019.
However, when I just tested, the issue was fixed. Can you please confirm if reports work fine in full screen mode?
Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi ctowery ,
I can't reproduce the issue. The visuals didn't be overlapped by the bar. Can you please share us some details?
- If the report is created by yourself, what the version of Power BI Desktop do you use?
- Do you change to other browsers? Do the report work fine?
Can you please share a dummy pbix that we can test?
Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.
Make sure your visuals go all the way to the bottom of the report page. I've attached three images; one shows the report in Power BI Desktop as intended, one shows the full screen mode with new look on, the other shows full screen mode with new look off.
I've tested with IE and Chrome and it occurs on both browsers.
My current version of Power BI Desktop is: Version: 2.75.5649.861 64-bit (November 2019)
I did find out this comes from the Power BI Service "new look on". With the current "new look" enabled the bar appears and covers the bottom of the report. With the "new look" disabled it reverts to the older view and the gray bar does not cover the report.
Hi ctowery ,
I installed the version that you used and followed the steps that you mentioned. They still worked fine with IE 11, Edge and Chrome. Please try to check the report in other machines. If it doesn't work and you can't attach a dummy file, please try to create a support ticket to get a dedicated support. This way is safe and quick.
Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.
We have the same problem viewing full screen in chrome. Our reports have been running in full screen on a display now for over a year with no issues, since a recent update to BI the gray bar appears at the bottom of the page and cuts off the bottom of charts/data.
We are using the following version:
Version: 2.75.5649.861 64-bit (November 2019)
clareeasdown can you confirm the gray bar covers the visuals when the filters pane is minimized? And if you expand the filters pane, does the gray bar cover the visuals?
Please test again and make sure the filters panel is hidden. Doing this will result in the gray bar covering the visuals.
This is truly an issue and needs to be resolved asap or the new view isn't usable.
