Forum Discussion

ctowery's avatar
ctowery
Helper I
6 years ago
Solved

Gray Bar Full Screen Mode

When viewing a report full screen there is a light gray bar at the bottom of the screen that cuts off part of the report. This is in Chrome. It does not happen viewing any other page in full screen, only Power BI. How do I remove this gray bar?

 

After looking closer it appears to be the Pages of the report. You can select the hamburger on the left then select a different page of the report. This bar used to appear elsewhere when in regular view but now appears in full screen. The problem here is that the bar covers my report and doesn't go away.

  • Hi guys,

    I get the latest message:

    Fix should hit prod by the 12/23/2019.

     

    However, when I just tested, the issue was fixed. Can you please confirm if reports work fine in full screen mode? 

     

    Best Regards,

    Xue Ding

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

23 Replies

  • v-xuding-msft's avatar
    v-xuding-msft
    Community Support

    Hi ctowery ,

    Maybe you could resize your visuals or change the position of them. For now, it is impossible to remove the bars in full screen view. I find there are some similar ideas, you could vote them up and submit your comments to get them fixed quickly.

    Disable, move, resize the bottom-right full-screen navigation bar. 

    Hide Full Screen Bar 

    Remove page tab bar and filter side bar from full screen view 

     

    If you don't think they are what you want, you could create a new idea. 

     

    Best Regards,

    Xue Ding

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.

    • ctowery's avatar
      ctowery
      Helper I

      I've been using the same size 16:9 ever since Power BI came out. This is a bug not a feature.

      The bar overlaps my report and does not go away. This needs to be resolved.

      Has anyone else seen this problem when showing a report full screen?

      • v-xuding-msft's avatar
        v-xuding-msft
        Community Support

        Hi ctowery ,

        I can't reproduce the issue. The visuals didn't be overlapped by the bar. Can you please share us some details?

        • If the report is created by yourself, what the version of Power BI Desktop do you use?
        • Do you change to other browsers? Do the report work fine?

        Can you please share a dummy pbix that we can test? 

         

        Best Regards,

        Xue Ding

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.

  • v-xuding-msft we have tested (and also confirmed with clareeasdown ) that the gray bar appears when the filters pane is minimized. This allows maximum screen view for the report itself however there is indeed a bug where the gray bar over laps the report. When the filters pane is extended, the report aspect is smaller thus the gray bar is no longer a factor. This is absolutely NOT a solution though.

    Minimizing the filters pane is 100% essential when either you don't want end users to have filter abilities AND/OR you need maximum usage of screen real estate.

    My conclusion is that the gray bar in full screen with filter minimized is absolutely a bug and needs to be resolved before the new view mode is functional/usable.

     

    What are our next steps to get this resolved?

    • Anonymous's avatar
      Anonymous
      Not applicable

      We are using ?chromeless=true and have the same issue. The grey bar overlaps the report. 

      But with ?chromeless=true we have an additional problem: The grey bar is empty - there isn't the possibility to choose the report page you want to look at.

      • v-xuding-msft's avatar
        v-xuding-msft
        Community Support

        Hi Anonymous Arnault_ ,

        I also reproduce the issue while adding ?chromeless=true.  I'll post here once there is any new message.

         

        Best Regards,

        Xue Ding

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • v-xuding-msft's avatar
      v-xuding-msft
      Community Support

      Hi ctowery clareeasdown ,

      I reproduce the issue when minimize the filter pane. I'll submit it internally. If there is any new message, I'll post here. 

       

      Best Regards,

      Xue Ding

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi there,

    I'm also experiencing this behaviour even with the "New Look" feature switched off. When switching into full screen it looks like the page tab pane gets bigger, cropping off your reports if your are using the whole canvas.

     

    Here's the report before switching it into full screen, and as you can see it fits right:

     

     

    Here's once switched into full screen. As you can see, the page tab pane gets an extra gray frame (marked in red) which cuts off the report:

     

    • v-xuding-msft's avatar
      v-xuding-msft
      Community Support

      Hi guys,

      I get the latest message:

      Fix should hit prod by the 12/23/2019.

       

      However, when I just tested, the issue was fixed. Can you please confirm if reports work fine in full screen mode? 

       

      Best Regards,

      Xue Ding

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Appears to be working for us now as well. I've accepted the solution. Thank you.