Forum Discussion
Kudo CommanderGraphics don't refresh on Power BI Online
Hi ThalesFerraz,
From the error, it shows that the credential passed to access data source doesn't have permission so that you are not able to retrieve the data. And you mentioned
"4. Check if the dataset needs gateway, and make sure the gateway is working.
The gateway is working on."
Do you mean you are using the gateway to build communication between Power BI Service and data source? If that is a case, please check which gateway is used, and find which credential is passed to access data source. Also you can use the Fiddler to monitor the traffic.
Best Regards,
Qiuyun Yu
Kudo CommanderHi v-qiuyu-msft and ankitpatira,
The error happened yesterday in afternoon again and persists in this morning.
Community SupportHi ThalesFerraz,
From the error, it shows that the credential passed to access data source doesn't have permission so that you are not able to retrieve the data. And you mentioned
"4. Check if the dataset needs gateway, and make sure the gateway is working.
The gateway is working on."
Do you mean you are using the gateway to build communication between Power BI Service and data source? If that is a case, please check which gateway is used, and find which credential is passed to access data source. Also you can use the Fiddler to monitor the traffic.
Best Regards,
Qiuyun Yu