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MagikJukas's avatar
MagikJukas
Icon for Resolver III rankResolver III
3 years ago
Solved

Graphical issue with PBI Online

Hello,

Yesterday evening, my dashboards started to display graphical errors like:

  • charts with black lines in the background of the chart, which disappear when you click another chart (clicking, not selecting!)

     

  • in the matrix, some fields row headers are blank

     

     

  • same for the slicer, showing blank and empty

 

  • and other graphical error where the symbol is showing full black

 

 

I opened the report with PBI Desktop and it was working fine. I tried to reupload it online, but it did not change.

 

Is anyone else experiencing the same issue?

 

FYI, I have been using PBI for months, this is a first time ever!

 

regards

 

  • 48 hours later, the problem magically disappear. 

    must have been a conflict between PBI online and windows.

2 Replies

  • adding some extra information: it seems other users are seeing the reports just fine. 

    something is wrong with my online account. 
    Yesterday I changed my windows password, since then I am having this problem.

  • 48 hours later, the problem magically disappear. 

    must have been a conflict between PBI online and windows.