Forum Discussion
Government Data Gateway connectivity issues
Hello
I am a user (newbie) on Government Cloud (GCC) having issues with on-prem data gateway.
We have installed the gateway in house and everything looks fine on that end, but when I log into app.powerbigov.us I get the following message when I try to access "Manage Gateways" from the Settings option...
"You don't have any data gateways."
Highly appreciate any help!
PS: Before we got the Pro license for GCC, I was able to connect via the data gateway to app.powerbi.com (commerical tenant) without any issues...
3 Replies
- Hi there,
Were you the same person who installed the Gateway?
You could also ask a Global Admin to have a look in the Power Platform Admin
https://admin.powerplatform.microsoft.com/ext/DataGatewaysHi GilbertQ,
Yes, I am the person who installed the gateway; I do have admin rights...
In the admin center it does list the gateway.
Just realized though; the admin center url ends in ".com"; does this infer to the commercial tenant?
Thanks for your response!
- Hi there
Yeah you are right in that the Admin Centre is for commercial tenants.
I would possibly log a support ticket, would be the easiest when dealing with a government cloud!
