Google analytics content pack "Connect to Google Analytics" doesn't show anything to select from

[dgrewal]

I'm knew to Power BI and to content packs.  I'm trying to connect to Google Analytics from Power BI Service and at the final step when I'm supposed to be able to pick "Account, Property, View" options I get a blank pop up (see below).  Any suggestions?

[v-ljerr-msft]

Hi @dgrewal,

I just verified that I can use the Google analytics content pack/app without this issue. Could you try it again to see if it works now?

If the issue persists, I would suggest you create a support ticket on Power BI Support page for better assistance on it. 

Regards

[dgrewal]

It's still not working for me.  I still get the blank screen when it says connect to google analytics.  I will create a support ticket thanks for the help 🙂

[dgrewal · Accepted solution]

Seems like it was due to the fact I was logged into a personal gmail in the same browser (different tab) while giving the credentials for a corporate analytics to the Google analytics content pack.  Once I logged out of my personal email and tried again everything worked like a charm.

[Sham]

Worked for me when i tried it on Internet Explorer instead of Chrome. 

[yourwild]

@dgrewal did you have any success solving the issue? I am also encountering the same problem. Thank you! 

[yourwild]

@dgrewal did you have any luck solving this issue. I have been dealing with the same problem.  Thank you!