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dgrewal's avatar
dgrewal
Regular Visitor
8 years ago
Solved

Google analytics content pack "Connect to Google Analytics" doesn't show anything to select from

I'm knew to Power BI and to content packs.  I'm trying to connect to Google Analytics from Power BI Service and at the final step when I'm supposed to be able to pick "Account, Property, View" options I get a blank pop up (see below).  Any suggestions?

 

  • Seems like it was due to the fact I was logged into a personal gmail in the same browser (different tab) while giving the credentials for a corporate analytics to the Google analytics content pack.  Once I logged out of my personal email and tried again everything worked like a charm.

     

6 Replies

  • v-ljerr-msft's avatar
    v-ljerr-msft
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi dgrewal,

     

    I just verified that I can use the Google analytics content pack/app without this issue. Could you try it again to see if it works now?

     

     

    If the issue persists, I would suggest you create a support ticket on Power BI Support page for better assistance on it. :smileyhappy:

     

    Regards

    • dgrewal's avatar
      dgrewal
      Regular Visitor

      It's still not working for me.  I still get the blank screen when it says connect to google analytics.  I will create a support ticket thanks for the help :)

      • dgrewal's avatar
        dgrewal
        Regular Visitor

        Seems like it was due to the fact I was logged into a personal gmail in the same browser (different tab) while giving the credentials for a corporate analytics to the Google analytics content pack.  Once I logged out of my personal email and tried again everything worked like a charm.