Forum Discussion

LeifB's avatar
LeifB
Advocate II
4 years ago
Solved

Google Analytics connector - refresh error in service

We have 3 reports that use the Power BI Google Analytics connector, and for the past few days they have been failing to refresh on the service. I am able to manually refresh the reports in Desktop wi...
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  • LeifB's avatar
    LeifB
    4 years ago

    As of 3pm Central, it appears that this issue has been resolved. Support had me refresh our reports and they all completed successfully. If you've tried refreshing since then and are still getting the error, I'd suggest submitting a separate ticket.

Burningsuit's avatar
Burningsuit
Resident Rockstar
4 years ago

Hi LeifB 

Yes, it's not just you. I'm getting this same error on refreshing Google Analytics since yesterday, and know others who also have it. I don't have a fix (yet - I'm looking at it) but thought you should know that it seems more widespread than just your problem.

Hope this helps

Stuart

 

LeifB's avatar
LeifB
Advocate II
4 years ago

Thanks for the reply, looks like there's quite a few others with this issue too. Have you submitted a ticket for this? We can go ahead and submit one if not.

  • Burningsuit's avatar
    Burningsuit
    Resident Rockstar
    4 years ago

    Hi LeifB 

    Go ahead and raise a ticket. I thought it was working this morning, but it seems to have stopped working again. Its not an issue for me, just an interest, so if you need it looked at quickly a ticket may help.

    Thanks

    Stuart

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    We are also experiencing the same Google Analytics error messages in the Power BI Service. This is impacting production reports and so, I will submit a ticket for this issue today.