Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Getting this error sometimes while refreshing in power bi service. Any idea why is this happening?

Data source error : {"error":{"code":"DM_GWPipeline_Client_GatewayUnreachable","pbi.error":{"code":"DM_GWPipeline_Client_GatewayUnreachable","parameters":{},"details":[],"exceptionCulprit":1}}} Table: CAPACITY_ORIGIN_DSTN.

Cluster URI : WABI-INDIA-WEST-redirect.analysis.windows.net

Activity ID : 66b4dd81-7bb7-42ac-bd8f-6e75579f9d4d

Request ID : fe3ab864-009c-446a-9dca-605b920a54c9

Time : 2020-05-25 03:43:56Z

Need Help

5 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      nandukrishnavs 

      Thanks for your reply.

      Updating to latest version helped only 2-3 days. I am again getting this error everytime i refresh.

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        Anonymous  Were you ever able to correct this issue?

         

        I have the exact same issue and when I updated Power BI gateway to the latest version it refreshed all my files for about 3 days and then went back to the same error. Only one file is refreshing on the scheduled basis while the rest all show the above gateway unreachable error.

         

        Thanks!

  • v-gizhi-msft's avatar
    v-gizhi-msft
    Community Support
    6 years ago

    Hi,

     

    Please try these steps:

    1)Check whether gateway service has started.

    2)Check gateway version to the latest.

    3)Check your firewall whether deny gateway.

     

    Best Regards,

    Giotto