Getting this error sometimes while refreshing in power bi service. Any idea why is this happening?

[Anonymous]

Data source error : {"error":{"code":"DM_GWPipeline_Client_GatewayUnreachable","pbi.error":{"code":"DM_GWPipeline_Client_GatewayUnreachable","parameters":{},"details":[],"exceptionCulprit":1}}} Table: CAPACITY_ORIGIN_DSTN.

Cluster URI : WABI-INDIA-WEST-redirect.analysis.windows.net

Activity ID : 66b4dd81-7bb7-42ac-bd8f-6e75579f9d4d

Request ID : fe3ab864-009c-446a-9dca-605b920a54c9

Time : 2020-05-25 03:43:56Z

[techbuilder]

 I am getting the same error

[v-gizhi-msft]

Hi,

Please try these steps:

1)Check whether gateway service has started.

2)Check gateway version to the latest.

3)Check your firewall whether deny gateway.

Best Regards,

Giotto

[nandukrishnavs · Accepted solution]

@Anonymous

Try to update the gateway to the latest version.

Also, refer to this video https://www.youtube.com/watch?v=Y9Dc7jd5VaI

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[Anonymous]

@nandukrishnavs 

Thanks for your reply.

Updating to latest version helped only 2-3 days. I am again getting this error everytime i refresh.

[Anonymous]

@Anonymous  Were you ever able to correct this issue?

I have the exact same issue and when I updated Power BI gateway to the latest version it refreshed all my files for about 3 days and then went back to the same error. Only one file is refreshing on the scheduled basis while the rest all show the above gateway unreachable error.

Thanks!